Stephen Bitgood

TL;DR: The literature on museum fatigue is critically reviewed in this paper in terms of empirical studies, phenomena associated with fatigue, outcome measures used, and possible causes of the phenomena, concluding that at least two phenomena (object competition and information overload) appear to have little to do with fatigue other than share the pattern of decreased attention.

TL;DR: Results demonstrated that several of the factors studied influence label reading: (a) words per label, (b) size of letters, and (c) location of labels facilitate visitor attention to exhibit objects rather than competed for visitor attention.

TL;DR: Bitgood et al. as discussed by the authors proposed an attention-value model to capture, focus, and engagement of visitors' attention in a museum environment, and demonstrated how both personal and exhibit design variables influence the capture and focus of attention.

TL;DR: In this paper, the authors present an overview of the field of visitor studies and propose a framework for determining museum effectiveness. But they do not discuss how to evaluate the effectiveness of a museum.