This paper presents a framework that helps assess and synthesize information system (IS) quality using interpretive structural modeling (ISM). The emphasis of the approach presented in this paper is on an integrated framework to understand IS quality. Four standpoints are addressed in this paper while dealing with IS quality. They are multiplicity of perspectives, subjectivity, hierarchy, and completeness. A combination of deductive and emergent approaches was used in this study. IS quality constructs were generated using established theoretical precepts of IS quality. Following a broad-based questionnaire survey, a smaller subset of respondents participated in an interactive ISM session. This allowed the formalization of how individuals (singly or in groups) produce their own relationships for constructs that are valid for their situations. The analysis of the models generated by such interactions preserves the four views of IS quality. In doing so, it has been shown that reflections of practice can be encapsulated by the method proposed. The paper ends with a discussion on implications for research as well as practice. Copyright © 2002 John Wiley & Sons, Ltd.

Beyond generic models for information system quality: the use of interpretive structural modeling (ISM)†

The Influence of Values in Organizations: Linking Values and Outcomes at Multiple Levels of Analysis

What is a political system? An organizational ‘instrument’ to satisfy the objective and subjective needs of people. How to operate it? By optimizing the relation T = Y/X where ‘Y’ is the ‘system of values’ produced and ‘X’ the means employed. Why does political science ignore this crucial relationship? Because it admits three historical fallacies: (i)it is not possible to know what values are produced by political systems; (ii) even if these were known, no valid quantitative date are available; and (iii) even if data were available, it is not possible to express ‘T’ as an integrated index. Three fallacies to show that most political analysis could be committing a grave social ‘sin’ because they scorn, systematically, the only thing the voters are looking for. Copyright © 2013 John Wiley & Sons, Ltd.

On the ‘Social Sin’ of Political Analysis: A Critical Quantitative Approach from a Systemic Perspective

On Approaching a Milestone

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On Approaching a Milestone