From being a set of desirable principles to the legal binding requirement, privacy has come off age. Newer privacy regulations demand enterprises to inculcate privacy-by-design principles. Importantly, they are mandating enterprises to implement privacy self management paradigm that empowers data subjects with control and rights over their data. This paradigm shift has brought in a major disruption and created multiple challenges for enterprises and data subjects. In this article, we first highlight the challenges faced by enterprises with respect to data, applications and technology. Here we describe the problems pertaining to both structured and unstructured data. Then we discuss issues in bringing enterprise legacy systems up to speed as well as some potential challenges for greenfield applications while following the privacy-by-design principles. We also outline problems that enterprises need to pay attention to while adopting some of the latest technologies, namely, Cloud, Artificial Intelligence and Internet of Things. Subsequently, we discuss multiple challenges from data subject’s perspective. We particularly deliberate on the lack of standardization of privacy policy, consent fatigue, inappropriate consent and granularity of data sharing challenges. Lastly, we briefly outline four core principles that could serve enterprise to create an effective, rewarding and futuristic privacy program.

Challenges in enabling privacy self management

To help the world emerge from the COVID-19 pandemic, an older tool has come back to the fore: analog and digital informational graphics. Infographics (information + graphics) have been used for many decades to convey data, knowledge, information, and learning. In the latest phase, there are now motion (animated) and interactive and immersive infographics that offer richer ways. This work explores the basic mechanisms of information conveyance in infographics from early days through the contemporaneous moment with the richer. Finally, a summary graphic captures the general sequence in the design, development, and deployment of modern motion, interactive, and/or immersive infographics. 

Infographics for Information Conveyance

A privacy policy statement discloses the practices carried out by an organization to gather, use, and share users’ data. Previous studies have shown concern of users about understanding the content of privacy policies due to its textual format that has remained an open challenge because of complexity, verbosity, and legal jargon. Video format is proven to have higher impact on engagement and comprehensibility compared to other formats in domains such as education and entertainment. This study focuses on using video as a tool to represent online text-based privacy policies. We created modular animated video-based policies of two different organizations and compared them with their textual counterparts. The results were evaluated in terms of duration and accuracy to comprehend the content of both formats. Our findings suggest that animated video privacy policies have a significant effect on user engagement, delivery of content, and comprehensibility of information.

Visuals Triumph in a Curious Case of Privacy Policy

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Visuals Triumph in a Curious Case of Privacy Policy