Sayed M. Elsayed‐Elkhouly
Hofstra University
5 Papers
20 Citations
Sayed M. Elsayed‐Elkhouly is an academic researcher from Hofstra University. The author has contributed to research in topics: Service provider & SERVQUAL. The author has an hindex of 4, co-authored 5 publications.
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Papers
Cultural Differences between Arabs and Americans Individualism-Collectivism Revisited
TL;DR: The authors investigated the cultural differences between Arabs and Americans using Wagner's individualism-collectivism survey and found that Arab subjects were significantly more collectivist than U.S. subjects, and within the Arab culture, Egyptian subjects are significantly more individualistic than Gulf States subjects.
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Styles of Handling Personal Conflict in Egypt, United States, Africa, and the Gulf States
TL;DR: In this paper, the authors investigated the impact of culture on styles of handling personal conflicts using Rahim Organizational Conflict Inventory (ROCI) instrument composed of 28 statements and found that conflict management styles of competing, collaborating, avoiding, and accommodating were measured using the ROCI instrument.
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•Journal Article
Employee and Organizational Perspectives of Service Quality: A Cross-Cultural Study in Kuwait, United States and Saudi Arabia
TL;DR: In this article, a cross-cultural and cross-industry study was conducted on the internal service quality of employees in the airlines and health services sector in Kuwait, Saudi Arabia and the United States.
10
Recent developments of human‐computer interfaces
TL;DR: Proposes ways to improve human‐computer interaction by presenting system information to users in ways which conform to their own learning models and concludes that some problems encountered by novice users can be overcome by presenting information in ways that users easily understand.
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A cross‐cultural comparison of value systems of egyptians, americans, africans and arab executives
TL;DR: In this article, an empirical assessment comparing value systems of Egyptians (n=658), Americans, Americans, Africans, and Arabs was provided, which showed substantial differences exist among all four regions and between paired comparisons among the regions.