Rohan Miller
University of Sydney
25 Papers
87 Citations
Rohan Miller is an academic researcher from University of Sydney. The author has contributed to research in topics: Consumer behaviour & Crisis communication. The author has an hindex of 8, co-authored 25 publications.
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Papers
Social Media and its implications for Viral Marketing
Natalie Lammas,Rohan Miller +1 more
- 01 Jan 2010
TL;DR: In contrast to traditional advertising media such as television, there are measurement and consumer behaviour modelling issues that will need to be addressed before marketers that measure and manage their media investments will be able to fully embrace the opportunities and navigate the risks presented by social media as discussed by the authors.
How Social Media Communications Combine with Customer Loyalty Management to Boost Green Retail Sales
Qiang Steven Lu,Rohan Miller +1 more
TL;DR: In this paper, the combined impact of social media and customer relationship management (CRM) on retail sales in the context of green (aka organic, natural and healthy) retailing, specifically in terms of duration.
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Fixing the Game? Legitimacy, Morality Policy and Research in Gambling
Rohan Miller,Grant Michelson +1 more
TL;DR: In this article, the authors employ legitimacy theory and morality policy to show how one industry sector (the electronic gaming machine sector as part of the wider gambling industry) is subject to this reaction.
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How the relationship between the crisis life cycle and mass media content can better inform crisis communication
Gwyneth Howell,Rohan Miller +1 more
- 01 Jan 2006
TL;DR: In this article, the authors extended the crisis life-cycle theoretical model to enable a better understanding and prediction of the changes and trends of mass media coverage during crises, and used the 2001 Ansett Airlines' Easter groundings as a case study.
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Regulating consumption with bite : building a contemporary framework for urban dog management
Rohan Miller,Gwyneth Howell +1 more
TL;DR: In this article, an alternative paradigm for the management of dogs is proposed, which suggests initiating social marketing programs to better manage all of the issues involving urban animal management, including health, happiness, companionship, and the pet economy.
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