The state of an apparatus is reported to a remote computer using an embedded device in the apparatus. The embedded device detects the state, generates a message that reports the state using a self-describing computer language, and sends the message to the remote computer. The remote computer receives the message and extracts the state of the embedded device from the message.

Reporting the state of an apparatus to a remote computer

A reprographic machine includes an inventory tracking system for monitoring consumable supplies. Usage data from a plurality of networked reprographic machines is supplied to a single tracking system for monitoring inventories of supplies consumed by the network. Automatic or semi-automatic ordering can be provided via a remote interactive communication system. Order confirmation, projected shipment dates and shipment confirmations can be provided from the reorder site. The system can provide inventory monitoring customized to a local network.

Consumable supplies monitoring/ordering system for reprographic equipment

A method of monitoring the operational status of and initiating image processing device control commands on one or more image processing devices from a remote location, said image processing devices each having a control computer for controlling operation of the device, including representing one of said image processing devices at the remote location; posting operational status indications relating to the one of said image processing devices and/or device set-up parameters at said remote location; adjusting the device set-up parameters by generating an image processing device control command from the remote location; and transmitting said command to the image processing device control computer. This method includes the ability to adjust such things as contrast, enlargement/reduction, network configuration and passwords from the remote location.

System for automatically monitoring copiers from a remote location

A method and apparatus for controlling and communicating with business office devices, such as copiers, facsimiles and/or printers. The present invention communicates and controls various modules of business devices which allow an external device such as an operation panel to access the state of a target device, such as a copier, printer or facsimile. The operation panel can communicate with the target device and control the same target device. Also, a remote diagnostics station can provide remote diagnostics of the target device.

Method and apparatus for controlling and communicating with business office devices

By using monitoring data, feedback data, and pooling of failure data from a plurality of electronic devices, real-time failure prediction and diagnoses of electronic systems operating in a network environment can be achieved. First, the diagnostic system requests data on the state of a machine and/or its components and collections thereof as part of the machine's normal operation. Secondly, real-time processing of the data either at the machine site or elsewhere in the distributed network allows for predicting or diagnosing system failures. Having determined and/or predicted a system failure, a communication to one or more remote observers in the network allows the remote observers to view the diagnostic information and/or required action to repair the failure. Furthermore, interrogation of either the particular electronic system, or a database containing data on similar electronic systems by the diagnostic server allows the diagnostic server to refine original diagnoses based on this population data to achieve a comprehensive failure predication/diagnosing system.

Systems and methods for failure prediction, diagnosis and remediation using data acquisition and feedback for a distributed electronic system

System for recording and remotely accessing certain operating data in an electrostatographic reproduction machine for use in analyzing machine faults and software crashes, with transfer of the data to a remote service site either by floppy disk or telecommunications line.

System for recording and remotely accessing operating data in a reproduction machine

The method of verifying the integrity of the non-volatile memory device contents in an image processing apparatus having image processing for forming an image, a controller for directing the operation of the image processing, a mass memory device and a non-volatile memory device for dynamically storing critical machine data comprising the steps of performing a non-volatile memory check including the steps of verifying selected patterns and verifying a checksum related to the non-volatile memory, determining a non-volatile memory fault during the process of performing the non-volatile memory check, retrieving backup critical machine data from the mass memory device, storing the critical machine data into the non-volatile memory device, and providing dynamically updated data backup of the non-volatile memory image to the mass memory device.

Detection and recovery from an nvm data integrity failure

A method of use of real time machine control software integrating both event based mode and task based components. In particular, a collection of constructs have been created that allow machine control applications to be expressed in event based terms and the event based constructs to be seamlessly integrated with task based constructs. The method includes the use of response time specifications, in particular in conjunction with ReactiveTask and Task constructs. The method also includes the use of Register, ReferenceClock, and SchedulerLock constructs.

Machine control using a schedulerlock construct

Machine control using register construct

A calibration system includes a printer capable of being calibrated and a printable calibration sheet. The printable calibration sheet includes at least one calibration reference segment printed on the sheet and one or more defined printing spaces on the sheet. The at least one calibration reference segment includes one or more pre-selected colorants on the printable sheet. The one or more defined printing spaces are adjacent to the at least one calibration reference segment. The one or more defined printing spaces are arranged to accept printing of a color pattern from a printer under calibration.

Gray Balance Calibration of an Imaging System

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