3 Papers
6 Citations
Ran Xu is an academic researcher from National Health and Family Planning Commission. The author has contributed to research in topics: Cronbach's alpha & Patient satisfaction. The author has an hindex of 2, co-authored 3 publications.
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Papers
Reliability and validity of an indicator system used to evaluate outpatient and inpatient satisfaction in Chinese hospitals.
Jun Zhang,Zhou Feng,Ge Xiaoxiang,Ran Xu,Yeping Li,Si Chen,Xiaotong Dai,Dafang Chen,Baoguo Jiang +8 more
TL;DR: The indicator systems for evaluating satisfaction of outpatients, surgical inpat patients and nonsurgical inpatients all have excellent reliability and good validity and can be widely used for an outpatient and inpatient satisfaction questionnaire in Chinese hospitals.
Patent
Hospital quality improving system for patient satisfaction investigation and analysis on basis of cloud platform
Zhou Feng,Ge Xiaoxiang,Ran Xu +2 more
- 24 Dec 2014
TL;DR: In this article, a hospital quality improving system for patient satisfaction investigation and analysis on the basis of a cloud platform is presented, which comprises the CPSS cloud platform, a cloud management and control central system, an instant message platform, statistic analysis module, a region ranking module, data receiving and converting module, and a satisfaction investigation system and a hospital manager module.
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Patent
System for performing patient experience and evaluation and optimizing service based on big data
Ran Xu,Zhou Feng,Ge Xiaoxiang +2 more
- 05 Jun 2018
TL;DR: In this article, a system for performing patient experience and evaluation and optimizing service based on big data is presented, which comprises a patient basic data acquisition module, a data classifying and sampling module and an evaluation index analysis module.
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