Packianathan Chelladurai
Ohio State University
76 Papers
465 Citations
Packianathan Chelladurai is an academic researcher from Ohio State University. The author has contributed to research in topics: Sport management & Service quality. The author has an hindex of 40, co-authored 76 publications. Previous affiliations of Packianathan Chelladurai include University of Western Ontario.
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Papers
Dimensions of Leader Behavior in Sports: Development of a Leadership Scale
TL;DR: The Leadership Scale for Sports (LSS) as discussed by the authors is a five-factor solution with 40 items describing the most salient dimensions of coaching behavior was selected as the most meaningful, i.e., Training and Instruction, Democratic Behavior, Autocratic Behavior, Social Support, and Positive Feedback.
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Human resource management in sport and recreation
Packianathan Chelladurai
- 01 Feb 1999
TL;DR: In this article, the authors focus on the key groups that comprise human resources and present conceptual guidelines for matching managerial processes with individual differences between these groups, including abilities, personality, values and motivation.
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Service Quality, Satisfaction, and Intent to Return in Event Sport Tourism
TL;DR: In this paper, the authors proposed a conceptual model of quality in event sport tourism wherein perceived quality of sport tourism (Sport Tourism Quality) is said to influence tourist satisfaction which, in turn, influences the tourist's intention to return to the place of the event and/or the event itself.
379
Development of the Athlete Satisfaction Questionnaire (ASQ)
TL;DR: The l5-dimension, 56-item Athlete Satisfaction Questionnaire (ASQ) as discussed by the authors was developed based on Chelladurai and Riemer's (1997) classification of facets of athlete satisfaction.
339
Targets and Standards of Quality in Sport Services
TL;DR: In this paper, the authors propose a framework for analysis of quality in sport services from the perspective of targets of quality, standards of quality and evaluators of quality; the authors highlight the relevance of different standards of QoS to different targets of Quality, and the relative significance of the clients, the service providers and the managers as arbiters of quality.
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