A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for a plurality of entities configured for use of the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A micro-service request is processed according to the entity configuration. The micro-service request is a request for use of at least one micro-service of the platform system on behalf of the entity. Use of each micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of each micro-service on behalf of the entity. Entity configuration includes micro-service configuration, and micro-service configuration specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.

System and method for providing a micro-services communication platform

In one embodiment, the method of processing telephony sessions includes: communicating with an application server using an application layer protocol; processing telephony instructions with a call router; and creating call router resources accessible through a call router Application Programming Interface (API). In another embodiment, the system for processing telephony sessions includes: a call router, a URI for an application server, a telephony instruction executed by the call router, and a call router API resource.

System and method for processing telephony sessions

A method and system for operating a multitenancy telephony system including a call queue that stores call requests received from a plurality of users; an expandable and contractible telephony resource cluster that establishes call sessions for call requests; a analysis system that calculates capacity requirements of the system; a resource allocator that manages the scaling and operation of the telephony resource cluster; and a plurality of telephony network channels that are used as telephony communication channels for call sessions.

Method and system for a multitenancy telephone network

In a preferred embodiment, the method of caching media used in a telephony application includes: receiving a media request; sending the media request to a media layer using HTTP; the a media layer performing the steps of checking in a cache for the media resource; processing the media request within a media processing server; and storing the processed media in the cache as a telephony compatible resource specified by a persistent address. The system of the preferred embodiment includes a call router and a media layer composed of a cache and media processing server.

System and method for processing media requests during telephony sessions

A method and system for real-time eventing including interacting with at least one configuration attribute according to instructions specified through an application programming interface (API); adding subscribers for an event channel; generating an event from operation of an application; publishing the event message to the event channel on an event router; processing the event message according to the at least one configuration attribute; identifying a subscriber to the event channel; and sending the event from the event router to the subscriber.

System and method for enabling real-time eventing

Techniques for adjusting the frequency of data backups and initiating event-driven backups in a storage system are disclosed herein. In one embodiment, a self-adjusting backup frequency, known as a “Change Rate Objective,” is defined to conduct or delay backups for one or more volumes in the storage system on the basis of an associated policy value. The Change Rate Objective may be tied to one or more business or data activity events, such as the amount and type of data changes since a last backup. The storage system may also be tailored to conduct or delay full or incremental backups on the basis of a Change Rate Objective that measures whether a full or incremental or differential backup is more appropriate. Various data or system failures, or data or business events may also be used to adjust the retention periods of continuous data protection (CDP) data and delay a rollup of CDP data.

Automated and self-adjusting data protection driven by business and data activity events

Provided are a computer program product, system, and method for restoring objects in a client-server environment. An entry is added to an index for each chunk identifier. Each index entry includes one of the chunk identifiers and a reference to the chunk of data in the target storage from which the chunk identifier was calculated. A request is transmitted to a server recovery agent to recover an object from the storage server. Chunk identifiers of chunks of data in the requested object to recover are received from the server recovery agent. A determination is made from the index of whether the received chunk identifiers for the requested object matches the chunk identifiers indicated in the index. A request is made of the chunks from the server recovery agent for the received chunk identifiers not matching chunk identifiers in the index entries.

Restoring objects in a client-server environment

Embodiments for data tagging in a computing environment are provided. A write operation in an operating system (OS) file system level storage layer is intercepted. A set of signatures in a sub-chunk level is calculated. The set of signatures are aligned to the beginning of an OS file system-level object and stored in a memory location, such as a cache, along with file system information relating to the write operation and to the file system-level object that the data is written into. Following file system processing, and as the data is written into storage in blocks, the write operation is intercepted in the block level storage layer. A secondary set of signatures in a sub-block level is calculated using a common algorithm used to create the original set of signatures. The sets of signatures are compared against each other, and blocks of the data having matching signatures are tagged with the file system information stored in the memory location.

Block level tagging with file level information

Described is a method, system, and computer program product for selecting a data repository within a computing environment The data repository can exist on multiple target computing systems as a logical entity called a volume or a file system When selecting at least one data repository, a data protection system of the computing environment analyzes the incoming data from a source computing system, in conjunction with information describing the data repositories The data repository information, or repository characteristic information, can be stored on a repository volume table (RVT) of the data protection system By determining a weighted selection score from the analysis of all the information available to the data protection system, the data protection system can intelligently select a data repository for storing data from the source computing system Further, by tracking repository characteristic information on a continuous or periodic basis, the data protection system can enable emulated views of data that has been stored on the data repositories of the computing environment

Data Repository Selection Within a Storage Environment

Techniques for adjusting the frequency of data backups and initiating event-driven backups in a storage system are disclosed herein. In one embodiment, a self-adjusting backup frequency, known as a "Change Rate Objective," is defined to conduct or delay backups for one or more volumes in the storage system on the basis of an associated policy value. The Change Rate Objective may be tied to one or more business or data activity events, such as the amount and type of data changes since a last backup. The storage system may also be tailored to conduct or delay full or incremental backups on the basis of a Change Rate Objective that measures whether a full or incremental or differential backup is more appropriate. Various data or system failures, or data or business events may also be used to adjust the retention periods of continuous data protection (CDP) data and delay a rollup of CDP data.

Automated and self-adjusting data backup operations

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