Healthcare organizations rely heavily on communications to deliver services and certify quality treatment outcomes. Specifically, communication and communication processes are critical determinants in whether a dental practice succeeds or fails. There has been a substantial amount of research on communication and its influence on patient satisfaction, employee morale, and work productivity within various organizations. However, limited existing qualitative research examines communication processes and their impact on health institutions. This research study explored the communication process and its influence on employee work performance within a dental practice. The researcher conducted semistructured interviews to obtain descriptive, information-rich responses from a purposeful sample of 10 participants regarding their perception of the communication process. Utilizing an embedded, exploratory, case study research design, descriptions and experiences from leaders and employees revealed four major gaps within the organization’s communication process. Consequently, six themes emerged that identified the four intricacies of an effective communication process within a private dental practice. The following complexities, lack of comprehension, lack of employee awareness, lack of precision and clarification of instruction, and inconsistent exchange of information, are crucial facets of the communication process. From the perspective of study participants, improvement in these areas would foster employee engagement, produce desirable outcomes, and enhance employee work performance.

Descriptions and experiences of communications within a private dental practice: A case study

Purpose




The purpose of this paper is to identify strengths and weaknesses in the communication of performance measures and propose guidelines for the visualization of performance measures supporting continuous improvement (CI) in manufacturing small and medium-sized enterprises (SMEs). The goal is to help manufacturing SMEs improve their communication of performance measures, thereby improving performance, and strengthening the company.




Design/methodology/approach




This paper draws on both theoretical and empirical research. It begins with a literature review of theoretical guidelines for the visualization of performance measures. This theoretical information is then supplemented with a case study and a survey, both carried out at the Vara plant, a manufacturing SME with well-developed communication of performance measures. The case study involved all organizational levels in the company and focused on identifying strengths and weaknesses in visual communication of performance measures supporting CI. The information acquired from the literature survey and the case study was then used as the basis for a survey of the employees in one department as regards their perception, understanding and opinion of visual communication of performance measures. The analysis of the results led to the development of guidelines and a substantive proposal improving visualization of performance measures in this specific company, and in manufacturing SMEs in general.




Findings




A model for the visualization of performance measures supporting CI in the company was carried out. The guidelines proposed for all such visualizations are as follows: keep the visualization as simple as possible without compromising understanding, use symbols and colors consistently, use simple words and do not include too much information in the visualization. The study also shows that it is important to support a written visualization with an oral presentation to explain the results.




Originality/value




The originality of this paper lies in its focus on the visualization of performance measures in manufacturing SMEs and the guidelines and proposals developed.

How to visualize performance measures in a manufacturing SME

Manufacturing enterprises are a key driver of economic growth (Eurostat, 2016). Implementing continuous improvement (CI) is commonly used to increase competitiveness (Hyland et al., 2007), but desp ...

Communicating performance measures : Supporting continuous improvement in manufacturing companies

Given the favorable support for organized labor by the government, understanding the legal ramifications of written documents is important. In this paper, the authors review the more significant ways organizations communicate with employees in writing, and provide some current practical guidelines managers can follow to prepare communications that are more effective and more positive. Where appropriate, the legal implications of poorly written communication are addressed and guidelines are provided based on current legal trends. The author noted that nothing in this article should be construed as legal advice, and that employers should seek the advice of a knowledgeable attorney when attempting to resolve potential legal issues associated with any type of employee communication.

Contemporary practical and legal guidelines for written employer-employee communication

Handle everyday research tasks with reliable, citation-backed results

Your personal Research Agent to handle research tasks with citation-backed results

Popular Tasks used by Researchers

How can I help with your research?

Meet SciSpace

Get more enhanced response by uploading the PDFs you want me to reference.

No relevant PDFs in your library

SciSpace is the AI research assistant for academics. Run systematic literature reviews on 280M+ papers, and write papers with cited sources. Trusted by 1M+ students, PhDs & researchers.

SciSpace | AI for Research

Analyze PDFs

Code & Manuscripts

Funding & Grants

Literature & Patents

Medical & Clinical Data

Systematic Review

Visualize & Present

Web & Data

Build a Google Scholar-like website for your research.

Build a website

Create charts and images for your research

Create a Chart

Write a paper for submission to a journal

Draft a manuscript

Patent Search

Design eye-catching scientific posters in minutes.

Scientific Poster Generation

Systematic Literature Review

One task is running at the moment. Your messages will be shown right after.

Drag and drop or click here to browse

Loved by <highlight>1 million+</highlight> researchers

Extract a list of specific topics and their sources from unstructured text

Topics

Compare and analyze relevant papers that matches with your search

Papers

Get insights from PDFs and bookmarked papers from your library

My library

Recent searches

Try searching for:

Catch AI-generated content in scholarly and non-scholarly content

{ai} Detector

Ai Writer

Get PDF Summaries, highlighted text explanations 

Chat with PDF

Effortlessly create in-text citations and bibliographies in APA and 2,500 other formats

Citation generator

Get explanations, summaries, and answers on academic papers

Ease up your research workflow with {scispace}'s cohort of exciting AI tools

Elevate your academic writing skills and convey your ideas the way you want

Paraphraser

Explore our range of reading and writing tools

Your file is being prepared and should be ready in a few minutes. If it's a large file, it might take a bit longer. You can close this window, and we'll email you the file when it's done.

You have reached a maximum limit of <strong>{limit}</strong> columns in the table. Remove at least <strong>1</strong> column to add or create another one.

M. Mitchell

Author Tools

Chat about Author

Papers

Contemporary practical and legal guidelines for written employer-employee communication