Praise for the Third Edition: "This is one of the best books available. Its excellent organizational structure allows quick reference to specific models and its clear presentation . . . solidifies the understanding of the concepts being presented."IIE Transactions on Operations EngineeringThoroughly revised and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fourth Edition continues to present the basic statistical principles that are necessary to analyze the probabilistic nature of queues. Rather than presenting a narrow focus on the subject, this update illustrates the wide-reaching, fundamental concepts in queueing theory and its applications to diverse areas such as computer science, engineering, business, and operations research.This update takes a numerical approach to understanding and making probable estimations relating to queues, with a comprehensive outline of simple and more advanced queueing models. Newly featured topics of the Fourth Edition include:Retrial queuesApproximations for queueing networksNumerical inversion of transformsDetermining the appropriate number of servers to balance quality and cost of serviceEach chapter provides a self-contained presentation of key concepts and formulae, allowing readers to work with each section independently, while a summary table at the end of the book outlines the types of queues that have been discussed and their results. In addition, two new appendices have been added, discussing transforms and generating functions as well as the fundamentals of differential and difference equations. New examples are now included along with problems that incorporate QtsPlus software, which is freely available via the book's related Web site.With its accessible style and wealth of real-world examples, Fundamentals of Queueing Theory, Fourth Edition is an ideal book for courses on queueing theory at the upper-undergraduate and graduate levels. It is also a valuable resource for researchers and practitioners who analyze congestion in the fields of telecommunications, transportation, aviation, and management science.

Fundamentals of Queueing Theory

Manufacturing companies are continuously facing the challenge of operating their manufacturing processes and systems in order to deliver the required production rates of high quality products, while minimizing the use of resources. Production quality is proposed in this paper as a new paradigm aiming at going beyond traditional six-sigma approaches. This new paradigm is extremely relevant in technology intensive and emerging strategic manufacturing sectors, such as aeronautics, automotive, energy, medical technology, micro-manufacturing, electronics and mechatronics. Traditional six-sigma techniques show strong limitations in highly changeable production contexts, characterized by small batch productions, customized, or even one-of-a-kind products, and in-line product inspections. Innovative and integrated quality, production logistics and maintenance design, management and control methods as well as advanced technological enablers have a key role to achieve the overall production quality goal. This paper revises problems, methods and tools to support this paradigm and highlights the main challenges and opportunities for manufacturing industries in this context.

Design and management of manufacturing systems for production quality

A review on maintenance optimization

Operations management issues in design and control of hybrid human-robot collaborative manufacturing systems: a survey

Voltage sag caused by faults on an electric power transmission line is one of the most intractable power quality issues for both utility companies and customers. The fault in power system randomly exists along transmission lines due to the combination of many uncertain factors. To predict and assess the annual expected sag frequency (ESF) deriving from the faults along lines, a stochastic-based method that employs maximum entropy principle, namely the maximum entropy probability method (MEPM), has been introduced in this paper. Moreover, various types of faults have been considered systematically. With the fault line intervals and the sample moments taken into account, the discrete values of distribution probability of fault locations along the transmission lines have been estimated by means of the MEPM. For a given voltage sag magnitude corresponding to the voltage tolerant level of sensitive equipment at the tested bus, the ESF has been calculated in view of the statistical fault rates of interrelated transmission lines. The implementation and application to a classical five-bus system and IEEE RTS-30 test system have been presented consequently. The simulations have revealed that compared with the four existing methods, the MEPM is accurate, flexible, and immune of round-off errors, and therefore it can be widely applied to the various aspects of power systems. Copyright © 2009 John Wiley & Sons, Ltd.

Maximum entropy probability method applied to assess voltage sag frequency due to transmission line fault in the electric power system

A survey of the machine interference problem

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A survey of the machine interference problem