Karri Mikkonen
Lappeenranta University of Technology
8 Papers
10 Citations
Karri Mikkonen is an academic researcher from Lappeenranta University of Technology. The author has contributed to research in topics: Customer retention & Customer lifetime value. The author has an hindex of 6, co-authored 8 publications. Previous affiliations of Karri Mikkonen include Tampere University of Technology & TeliaSonera.
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Papers
Service purchasing and value creation: Towards systemic purchases
TL;DR: In this paper, the authors conducted a survey among customers of a case company to understand the characteristics of value creation in service purchasing, and the correlation between procurement strategies and the creation of value for customers.
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Digital Business Ecosystem Transformation -- Towards Cloud Integration
Kari Korpela,Karri Mikkonen,Jukka Hallikas,Mikko Pynnönen +3 more
- 05 Jan 2016
TL;DR: This paper investigates and contributes new knowledge on a how top-down approach by using a digital business ecosystem framework enables business managers to define new user requirements and functionalities for system integration.
Exploring the creation of systemic value for the customer in Advanced Multi-Play
TL;DR: One theoretical model is presented to describe the creation of customer value in the case of integrated offerings and results indicate customer value creation at the general offering level as a result of integration.
14
The presence of emotional factors
TL;DR: In this article, the authors reviewed the literature on the motives behind the consumer's decision to purchase a bundle and found that holistic frameworks of purchasing factors, especially in bundle purchasing, are rare.
10
Ubiquitous Communication: where is the Value Created in the Multi-Play Value Network?
Mikko Pynnönen,Jukka Hallikas,Petri Savolainen,Karri Mikkonen +3 more
- 01 Jan 2009
TL;DR: In this paper, the authors present a framework to connect the customer value preferences to firm resources and reveal the most important resources in contrast to the user value preferences, in order to connect customer and resource based strategies together.
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