Due to the working conditions imposed by the COVID-19 pandemic, teleworking also known as remote work has witnessed an increase in use, prompting a resurgence of interest in the topic among researchers. This article analyzes the evolution of literature before, during, and after the pandemic, as well as the research foci through an application of the antecedents, decisions, and outcomes framework. A systematic literature review methodology was employed using the evidence from 136 articles from 2016 to 2023. This review is about ‘telework literature in business, management, and accounting areas published in English’. Opportunities are identified for future studies and the findings afford managers with the advantage of understanding the crucial dimensions of telework. The bibliometric analysis revealed the significant impact of the COVID-19 pandemic on the widespread acceptance of teleworking globally, accompanied by a surge in studies on this subject. Additionally, the study provides deeper insights into the progression of teleworking literature since 2016 and organizes the various topics explored in this field.

“No Need to Dress to Impress” Evidence on Teleworking during and after the Pandemic: A Systematic Review

The COVID-19 pandemic has made many companies in China adopting telecommuting to continue their operations. Like traditional office work, telecommuting requires communication and cooperation to complete the work, and getting along with others means the possibility of conflict. Therefore, conflict can also occur in telecommuting. The purpose of this paper is to analyze telecommuting based on conflict process theory and build a model to test the hypothesis. Quota sampling and convenience sampling are used to conduct online questionnaires, and quantitative research methods are used to analyze the collected data and provide solutions. To this end, 282 Chinese respondents from different service industries completed online questionnaires. Through empirical analysis, the results show that telecommuting has a significant negative relationship with inter-role conflict and interpersonal conflict but has a significant positive effect on stress. In addition, interpersonal conflict, stress, and inter-role conflict have significant positive impacts on affective conflict. Similarly, interpersonal conflict and stress have significant positive effects on cognitive conflict. However, the relationship between inter-role conflict and cognitive conflict, cognitive conflict, and affective conflict is not significant. Thus, the results provide suggestions for managers on how to manage telecommuters and key factors that need to be considered. It also provides a new way for other scholars to study telecommuting.
Acknowledgments We thank LetPub (www.letpub.com) for its linguistic assistance during the preparation of this manuscript.

https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16469/PPM_2022_02_Junjun%20Li.pdf

Causes of intra-organization conflict: Telecommuting triggered by the epidemic

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Causes of intra-organization conflict: Telecommuting triggered by the epidemic