Despite its increasing importance and beneficial outcomes, e-government still has not been fully implemented. Previous literature has scarcely been able to provide a holistic explanation for this research issue. In this study we identify drivers of and barriers to e-government implementation and empirically examine these aspects. This paper contributes to the e-government literature by presenting a comprehensive overview of drivers and barriers and providing empirical evidence thereof. Also, it represents a further step towards filling in the gap concerning our knowledge of the reasons for the lack of e-government implementation. Furthermore, we derive academic and managerial implications and provide suggestions for future research.

E-Government Implementation: Theoretical Aspects and Empirical Evidence

As the research body on information technology (IT) in government aims at consolidation, it faces one of the common fundamental challenges of scholarly research: how to fill the theory–practice gap, and to contribute to knowledge and practice through means of partnership with stakeholders, co-creation, and action research. Using Van de Ven's framework of ‘engaged scholarship’, this paper reports an analysis of 55 empirical studies on impacts of IT in government published in international journals in the period 2003–2009, assessing the presence of stakeholder involvement in the problem formulations, theory building, research designs, and problem solving of the studies. Findings show that fewer than a quarter of the studies considered are based on some form of engagement with key stakeholders, and that half of these describe or explain public sector IT processes from a detached and external perspective. The paper concludes by providing inputs for a discussion on the role of engaged scholarship in research o...

Engaged Scholarship in Research on Information Technology in Government: Stuck in the Ivory Tower?

This paper analyzes the impacts of e-government as reported in 55 first-hand empirical peer-reviewed journal publications during the period 2003–2009, using a conceptual framework to identify ICT (information and communication technology) impacts on four domains within the public sector: capabilities, interactions, orientations and value distribution. The analysis shows that research findings mostly report positive impacts in all four dimensions. In the empirical research, the majority of impacts from ICT are reported within the domain of capabilities, which is also the domain that features the most balanced mix of positive and negative findings. Findings show that although e-government has elements that make it different from previous use of ICT in public administration, research on e-government is yet to demonstrate a substantial shift in the nature and directions of impacts in comparison to earlier studies.

Fads and Facts of E-Government: A Review of Impacts of E-government (2003–2009)

Fads and Facts of E-Government: A Review of Impacts of E-government

E-governance can make governance more efficient and more effective by improving governmental processes (e-administration), connecting citizens (e-citizens and e-services) and building external interactions (e-society). E-citizens, e-services and e-society are relatively new inclusions within e-governance as they rely on modern information and communication technologies (ICTs). This paper analyses the application of ICTs in e-governance by studying in detail a case of an e-governance initiative in a fishermen community in the union territory of Pondicherry, India, taken up by an NGO.

E-governance in a fishermen community: a case study of Pondicherry

With a view to conserving water for the future, the initiative of Mission Amrit Sarovar was launched on 24 th April 2022. The mission aims at developing and rejuvenating 75 water bodies in each district of the country under the aegis of Azadi Ka Amrit Mahotsav. In this paper, the authors studied the cases of four Amrit Sarovars that found mention in Prime Minister’s ‘Mann ki Baat’ (MKB) program, dated 28 th August 2022 (92nd episode). The selected Amrit Sarovars are situated at Lalitpur (Uttar Pradesh), Mandla (Madhya Pradesh), Warangal (Telangana) and Bagalkote (Karnataka). These cases have not been well -documented and analysed and hence this paper attempts to highlight their impact in detail. Literature review indicated that ponds like Amrit Sarovars can be effective in climate -proofing and can help in adaptation to climate change. The authors examine the salient success factors for the development of the Amrit Sarovars, cost incurred and the source of funds, physical features, amenities present, availability of water, and impact on usage, post the mention on MKB program. Also, they assess the impact of Mann ki Baat on expansion of Amrit Sarovar initiative and consequently, impact of Amrit Sarovar on water storage and conservation, change in agricultural production and ecology around Amrit Sarovar and socio-cultural cohesion. The paper illustrates the way in which the mission involves community participation in the form of mobilising local residents to actively participate in the development and management of water bodies and formation of user groups. Lastly, the paper highlights a cross-case analysis for the indicators related to income generated and increase in irrigated area along with way forward for better utilisation of the Amrit Sarovars. It was found that the MKB address contributed substantially to expansion of the Amrit Sarovar initiative with some States coming forward to increase the number of Amrit Sarovars beyond the targets. An increase in enthusiasm was also found among the Amrit Sarovar stakeholders not only to better utilise the existing Amrit Sarovars but to expand their coverage in space and time, post the MKB address.

Envisaging Development Through Amrit Sarovars: A Study of Mann Ki Baat Cases for Revamping Water Storage and Conservation

The Prime Minister of India in various episodes of his Mann Ki Baat (MKB) addresses, recognised the entrepreneurial spirit of the SHG members, their commitment to the community and the innovations they made. Movement of SHG women groups from thrift to microenterprise provides them access to capital, shared resources, and pooled knowledge. In this research study an attempt is made to arrive at factors behind successful entrepreneurial activities of six SHGs which found mention in the Prime Minister’s MKB address. SWOT analysis of these SHG enterprises is presented. Also, the paper examines the impact of MKB in strengthening micro-enterprises. Cross-case comparison is done to bring out the commonalities, variations and success factors of the SHG micro-enterprises that were studied. From this study, it is found that cluster-based SHG enterprises with multiple groups are more successful than individual enterprises. These enterprises have often organized their activities around a cluster of products, some of which are developed from traditional skill, as distinct from single products. Most SHG enterprises have to carry on end-to-end operations on their own and derive little support from aggregators. Those SHG enterprises which could plug into established marketing platforms could do well. Capacities are a key ingredient of success. It is better if capacities are based on traditional professions, and if such capacities are not available, other unique production capacities need to be acquired. The case studies found an increase in the level of motivation among SHG members after the MKB address. The social recognition and support base of the SHG members increased substantially. The SHG members experienced financial strengthening individually and in the group after the Mann Ki Baat address. This has led to a multiplier effect in the activities of some SHGs especially those which were functioning in a cluster, thus helping in reaching the unreached.

In Search of Excellence in Rural Transformation: The Mann Ki Baat Cases of Self-Help Group Entrepreneurs

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E-governance in a fishermen community: a case study of Pondicherry

Envisaging Development Through Amrit Sarovars: A Study of Mann Ki Baat Cases for Revamping Water Storage and Conservation

In Search of Excellence in Rural Transformation: The Mann Ki Baat Cases of Self-Help Group Entrepreneurs