E. Lerzan Örmeci
Koç University
20 Papers
227 Citations
E. Lerzan Örmeci is an academic researcher from Koç University. The author has contributed to research in topics: Dynamic pricing & Markov decision process. The author has an hindex of 11, co-authored 19 publications.
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Papers
Effects of system parameters on the optimal policy structure in a class of queueing control problems
TL;DR: A general framework to investigate the policy implications of the changes in system parameters by using event-based dynamic programming for queueing control problems involving commonly used control mechanisms such as admission control and pricing is presented.
Modeling Customer Reactions to Sales Attempts: If Cross-Selling Backfires
TL;DR: In this paper, the authors argue that cross-selling attempts, based on estimated purchase probabilities, are not guaranteed to succeed and such failed attempts may annoy customers and there is a general belief that cross selling may backfire.
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Optimal pricing and production policies of a make-to-stock system with fluctuating demand
TL;DR: In this paper, the effects of different pricing strategies available to a production-inventory system with capacitated supply, which operates in a fluctuating demand environment, are investigated, and the objective is to find an optimal replenishment and pricing policy under each of these strategies.
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Staff rostering in call centers providing employee transportation
TL;DR: In this article, the authors address the staff rostering problem in call centers with the goal of balancing operational cost, agent satisfaction and customer service objectives, and develop a mixed integer programming model that incorporates the shuttle requirements at the beginning and end of the shifts into the agent-shift assignment decisions.
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