Dongmin Kim
University of New Brunswick
9 Papers
31 Citations
Dongmin Kim is an academic researcher from University of New Brunswick. The author has contributed to research in topics: The Internet & Argument. The author has an hindex of 5, co-authored 5 publications. Previous affiliations of Dongmin Kim include University of British Columbia.
Chat about Author
Papers
•Journal Article
Trust-related arguments in internet stores: a framework for evaluation
Dongmin Kim,Izak Benbasat +1 more
TL;DR: A framework that identifies key trust-related issues and organizes them into four categories is developed and can be used as a foundation for future empirical studies investigating the effects of trust -related arguments on consumers ’ trust in Internet stores.
The Effects of Trust-Assuring Arguments on Consumer Trust in Internet Stores: Application of Toulmin's Model of Argumentation
Dongmin Kim,Izak Benbasat +1 more
TL;DR: Examining the effects of trustassuring arguments on consumer trust in Internet stores finds that statements offering support for a claim made by an Internet store to address trust related issues help build consumer trust.
245
Trust-Assuring Arguments in B2C E-commerce: Impact of Content, Source, and Price on Trust
Dongmin Kim,Izak Benbasat +1 more
TL;DR: The results suggest that customers are more influenced by the content of trust-assuring arguments when the price of a product is relatively high than when it is relatively low, and that when customers have more at stake, they do not necessarily have to rely only on an independent third-party source to form high trust beliefs about the store.
199
Effects of rational and social appeals of online recommendation agents on cognition- and affect-based trust
Weiquan Wang,Lingyun Qiu,Dongmin Kim,Izak Benbasat +3 more
- 01 Jun 2016
TL;DR: The results show that explanation facilities significantly enhance users' cognition-based trust, and avatar interfaces have a significant positive impact on users' affect- based trust, but only for those who rate the avatar as highly professional.
173
Designs for effective implementation of trust assurances in internet stores
Dongmin Kim,Izak Benbasat +1 more
TL;DR: A snapshot regarding how often Internet stores use trust assurances and what concerns are addressed in such trust assurances is provided by reporting current usage of trust assurances based on observations of 85 Internet stores, and two design guidelines for effective implementation of trust assurance are suggested for Web developers.
34