Machine learning offers a fantastically powerful toolkit for building useful complex prediction systems quickly. This paper argues it is dangerous to think of these quick wins as coming for free. Using the software engineering framework of technical debt, we find it is common to incur massive ongoing maintenance costs in real-world ML systems. We explore several ML-specific risk factors to account for in system design. These include boundary erosion, entanglement, hidden feedback loops, undeclared consumers, data dependencies, configuration issues, changes in the external world, and a variety of system-level anti-patterns.

/pdf/hidden-technical-debt-in-machine-learning-systems-2zp0mptk96.pdf

Hidden technical debt in Machine learning systems

State-of-the-art, challenges, and open issues in the integration of Internet of things and cloud computing

Storm has long served as the main platform for real-time analytics at Twitter. However, as the scale of data being processed in real-time at Twitter has increased, along with an increase in the diversity and the number of use cases, many limitations of Storm have become apparent. We need a system that scales better, has better debug-ability, has better performance, and is easier to manage -- all while working in a shared cluster infrastructure. We considered various alternatives to meet these needs, and in the end concluded that we needed to build a new real-time stream data processing system. This paper presents the design and implementation of this new system, called Heron. Heron is now the de facto stream data processing engine inside Twitter, and in this paper we also share our experiences from running Heron in production. In this paper, we also provide empirical evidence demonstrating the efficiency and scalability of Heron.

/pdf/twitter-heron-stream-processing-at-scale-4xgl2u36tr.pdf

Twitter Heron: Stream Processing at Scale

Big Data has gained much attention from the academia and the IT industry. In the digital and computing world, information is generated and collected at a rate that rapidly exceeds the boundary range. Currently, over 2 billion people worldwide are connected to the Internet, and over 5 billion individuals own mobile phones. By 2020, 50 billion devices are expected to be connected to the Internet. At this point, predicted data production will be 44 times greater than that in 2009. As information is transferred and shared at light speed on optic fiber and wireless networks, the volume of data and the speed of market growth increase. However, the fast growth rate of such large data generates numerous challenges, such as the rapid growth of data, transfer speed, diverse data, and security. Nonetheless, Big Data is still in its infancy stage, and the domain has not been reviewed in general. Hence, this study comprehensively surveys and classifies the various attributes of Big Data, including its nature, definitions, rapid growth rate, volume, management, analysis, and security. This study also proposes a data life cycle that uses the technologies and terminologies of Big Data. Future research directions in this field are determined based on opportunities and several open issues in Big Data domination. These research directions facilitate the exploration of the domain and the development of optimal techniques to address Big Data.

/pdf/big-data-survey-technologies-opportunities-and-challenges-2538s9eunj.pdf

Big Data: Survey, Technologies, Opportunities, and Challenges

WTF ("Who to Follow") is Twitter's user recommendation service, which is responsible for creating millions of connections daily between users based on shared interests, common connections, and other related factors. This paper provides an architectural overview and shares lessons we learned in building and running the service over the past few years. Particularly noteworthy was our design decision to process the entire Twitter graph in memory on a single server, which significantly reduced architectural complexity and allowed us to develop and deploy the service in only a few months. At the core of our architecture is Cassovary, an open-source in-memory graph processing engine we built from scratch for WTF. Besides powering Twitter's user recommendations, Cassovary is also used for search, discovery, promoted products, and other services as well. We describe and evaluate a few graph recommendation algorithms implemented in Cassovary, including a novel approach based on a combination of random walks and SALSA. Looking into the future, we revisit the design of our architecture and comment on its limitations, which are presently being addressed in a second-generation system under development.

/pdf/wtf-the-who-to-follow-service-at-twitter-3j1yvrx2d4.pdf

WTF: the who to follow service at Twitter

This paper describes the use of Storm at Twitter. Storm is a real-time fault-tolerant and distributed stream data processing system. Storm is currently being used to run various critical computations in Twitter at scale, and in real-time. This paper describes the architecture of Storm and its methods for distributed scale-out and fault-tolerance. This paper also describes how queries (aka. topologies) are executed in Storm, and presents some operational stories based on running Storm at Twitter. We also present results from an empirical evaluation demonstrating the resilience of Storm in dealing with machine failures. Storm is under active development at Twitter and we also present some potential directions for future work.

Storm@twitter

In recent years, there has been a substantial amount of work on large-scale data analytics using Hadoop-based platforms running on large clusters of commodity machines. A less-explored topic is how those data, dominated by application logs, are collected and structured to begin with. In this paper, we present Twitter's production logging infrastructure and its evolution from application-specific logging to a unified "client events" log format, where messages are captured in common, well-formatted, flexible Thrift messages. Since most analytics tasks consider the user session as the basic unit of analysis, we pre-materialize "session sequences", which are compact summaries that can answer a large class of common queries quickly. The development of this infrastructure has streamlined log collection and data analysis, thereby improving our ability to rapidly experiment and iterate on various aspects of the service.

/pdf/the-unified-logging-infrastructure-for-data-analytics-at-2o98fqowdj.pdf

The unified logging infrastructure for data analytics at Twitter

The Unified Logging Infrastructure for Data Analytics at Twitter

MapReduce, especially the Hadoop open-source implementation, has recently emerged as a popular framework for large-scale data analytics. Given the explosion of unstructured data begotten by social media and other web-based applications, we take the position that any modern analytics platform must support operations on free-text fields as first-class citizens. Toward this end, this paper addresses one inefficient aspect of Hadoop-based processing: the need to perform a full scan of the entire dataset, even in cases where it is clearly not necessary to do so. We show that it is possible to leverage a full-text index to optimize selection operations on text fields within records. The idea is simple and intuitive: the full-text index informs the Hadoop execution engine which compressed data blocks contain query terms of interest, and only those data blocks are decompressed and scanned. Experiments with a proof of concept show moderate improvements in end-to-end query running times and substantial savings in terms of cumulative processing time at the worker nodes. We present an analytical model and discuss a number of interesting challenges: some operational, others research in nature.

/pdf/full-text-indexing-for-optimizing-selection-operations-in-1e4bq34jvi.pdf

Full-text indexing for optimizing selection operations in large-scale data analytics

The analytics platform at Twitter has experienced tremendous growth over the past few years in terms of size, complexity, number of users, and variety of use cases. In this paper, we discuss the evolution of our infrastructure and the development of capabilities for data mining on "big data". One important lesson is that successful big data mining in practice is about much more than what most academics would consider data mining: life "in the trenches" is occupied by much preparatory work that precedes the application of data mining algorithms and followed by substantial effort to turn preliminary models into robust solutions. In this context, we discuss two topics: First, schemas play an important role in helping data scientists understand petabyte-scale data stores, but they're insufficient to provide an overall "big picture" of the data available to generate insights. Second, we observe that a major challenge in building data analytics platforms stems from the heterogeneity of the various components that must be integrated together into production workflows---we refer to this as "plumbing". This paper has two goals: For practitioners, we hope to share our experiences to flatten bumps in the road for those who come after us. For academic researchers, we hope to provide a broader context for data mining in production environments, pointing out opportunities for future work.

http://www.datascienceassn.org/sites/default/files/Scaling%20Big%20Data%20Mining%20Infrastructure%20-%20The%20Twitter%20Experience.pdf

Scaling big data mining infrastructure: the twitter experience

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