This study employed a listening effectiveness inventory to measure perceived listening ability among managers who were leaders in a professional management association in the United States and Canada. Analysis of variance results revealed statistically significant differences for training and gender. Those who had taken more than one listening training seminar or course scored higher on the inventory than did those who had had no listening training. Females perceived themselves as better listeners than males did. No statistically significant differences were found for age. On the whole, the inventory developed in this study may provide another dimension to measures of listening effectiveness.

An Investigation of Perceived Managerial Listening Ability

https://lib.dr.iastate.edu/cgi/viewcontent.cgi?article=10832&context=rtd

Study of the high school principalship: relationships of selected job contextual factors with principals' job satisfaction, security, authority, and challenges

Major Advisors: Suzanne Martin, Ph.D., Laura Blasi, Ph.D. Universities in the United States of America are faced with numerous challenges concerning quality assurance such as the quest for Continuous Quality Improvement. Implementation of technology has been a priority of many developing institutions of higher education. A large metropolitan institution of higher education has put into practice a technology based, on-line program quality assessment system, for its academic and administrative programs. This dissertation was a study of the changes reported over four years, 2001-2005, within ten initial teacher preparation undergraduate programs at the College of Education at this institution. Using a mixed method approach, this study addressed the following primary questions: 1. Since the system was introduced; a. Has the process of monitoring quality in the academic units changed? b. If changes have occurred in the program plans, how have they been documented and implemented? 2. What are the limitations/benefits of the system, as perceived by its users? This study is a case for its readers to understand the process of quality improvement as practiced in a college of education within a metropolitan university.

/pdf/a-case-study-of-four-years-documenting-the-changes-in-the-1szap1y8pa.pdf

A Case Study Of Four Years Documenting The Changes In The Process Of Self-reporting Academic Program Plans Alongside The Perceptions of Program Coordinators

(1987). Listening: The Missing Side of School Communication. The Clearing House: A Journal of Educational Strategies, Issues and Ideas: Vol. 60, No. 6, pp. 281-283.

Listening: The Missing Side of School Communication

Directed Listening: A Model for Improved Administrative Communication.

Using a Program Level Planning Model as a Tool for Evaluating Educational Change.

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Directed Listening: A Model for Improved Administrative Communication.

Using a Program Level Planning Model as a Tool for Evaluating Educational Change.