Daniel Oblinger
IBM
36 Papers
1.2K Citations
Daniel Oblinger is an academic researcher from IBM. The author has contributed to research in topics: Context (language use) & User interface. The author has an hindex of 15, co-authored 36 publications. Previous affiliations of Daniel Oblinger include University of Houston & University of Maryland, College Park.
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Papers
Patent
Customer self service system for resource search and selection
Biebesheimer D,Donn P. Jasura,Keller N,Daniel Oblinger,Mark Podlaseck,Stephen J. Rolando +5 more
- 07 Feb 2001
TL;DR: In this paper, a customer self-service system and method for performing resource search and selection is presented, which includes steps of providing an interface enabling entry of a query for a resource and specification of one or more user context elements, each element representing a context associated with the current user state and having context attributes and attribute values associated therewith.
198
Patent
Customer self service iconic interface for resource search results display and selection
Debra L. Biebesheimer,Donn P. Jasura,Neal M. Keller,Daniel Oblinger,Mark Podlaseck,Stephen J. Rolando +5 more
- 07 Feb 2001
TL;DR: In this paper, a graphical user interface for a customer self service system that performs resource search and selection including a system and method for controlling a display of resources resulting from a query initiated by a user of the system is presented.
124
DocWizards: a system for authoring follow-me documentation wizards
Lawrence D. Bergman,Vittorio Castelli,Tessa Lau,Daniel Oblinger +3 more
- 23 Oct 2005
TL;DR: This paper presents algorithms for automatically capturing follow-me documentation wizards by demonstration, through observing experts performing the procedure, and presents the implementation on the Eclipse platform.
108
Patent
Customer self service iconic interface for portal entry and search specification
Debra L. Biebesheimer,Donn P. Jasura,Neal M. Keller,Daniel Oblinger,Mark Podlaseck,Stephen J. Rolando +5 more
- 07 Feb 2001
TL;DR: In this paper, a graphical user interface for a customer self-service system that performs resource search and selection is presented, which includes an entry field enabling entry of a query for a resource and selection of one or more user context icons, each representing a context associated with the current user situation.
107
Patent
Customer self service subsystem for classifying user contexts
Debra L. Biebesheimer,Neal M. Keller,Daniel Oblinger,Mark Podlaseck,Stephen J. Rolando +4 more
- 07 Feb 2001
TL;DR: In this paper, a system and method for classifying user context in a customer self-service system that performs resource search and selection is presented, which includes a context attribute database comprising types of user contexts and one or more context attributes associated with each user context for processing by the system and context attribute function database comprising functions for computing values for each context attribute.
105