Ari Warokka
Autonomous University of Madrid
55 Papers
136 Citations
Ari Warokka is an academic researcher from Autonomous University of Madrid. The author has contributed to research in topics: Emerging markets & Capital structure. The author has an hindex of 11, co-authored 53 publications. Previous affiliations of Ari Warokka include Universiti Utara Malaysia & State University of Jakarta.
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Papers
Service Quality and Students' Satisfaction at Higher Learning Institutions: The Competing Dimensions of Malaysian Universities' Competitiveness
Jalal Hanaysha,Haim Hilman Abdullah,Ari Warokka +2 more
- 01 Jan 2011
TL;DR: In this paper, the authors evaluated students' satisfaction on services provided by higher learning institutions and found a significant relationship between the five dimensions of service quality (tangibility, reliability, responsiveness, assurance, and empathy) or SERVQUAL and student satisfaction.
Relationship Marketing and Customer Loyalty: Do Customer Satisfaction and Customer Trust Really Serve as Intervening Variables?
Mohamad Rizan,Ari Warokka,Dewi Listyawati +2 more
- 28 Oct 2014
TL;DR: In this article, the authors examined the linkages between relationship marketing and customer loyalty by using customer satisfaction and customer trust as the intervening variables, which revealed that the relationship marketing tactics affected customer loyalty significantly through customer trust and customer satisfaction.
Consumer traits and situational factors: Exploring the consumer's online impulse buying in the pandemic time
Ika Febrilia,Ari Warokka +1 more
- 01 Jan 2021
TL;DR: In this paper, the authors examined consumer traits (i.e., impulse buying tendency, shopping enjoyment tendency, consumer mood) and situational factors (e.g., individual situation, website quality, motivational activities by retailers, and product attributes) to their online impulse buying.
54
Loan growth, capitalization, and credit risk in Islamic banking
Muhammad Sobarsyah,Wahyoe Soedarmono,Wahdi Salasi Apri Yudhi,Irwan Trinugroho,Ari Warokka,Ari Warokka,Sigid Eko Pramono +6 more
TL;DR: In this paper, the effect of loan growth and capitalization on credit risk in Islamic banking is assessed using a sample of Islamic banks from 29 countries, and the empirical results reveal that higher loan growth exacerbates credit risk one year ahead, particularly for Islamic banks with higher capitalization.
52
Organizational Justice in Performance Appraisal System and Work Performance: Evidence from an Emerging Market
Ari Warokka,Cristina G. Gallato,Thamendren Moorthy +2 more
- 15 Jul 2012
TL;DR: In this paper, a study aimed at extending the literature of the effect of performance appraisal on productivity and employees by connecting the employees' perception on fair performance appraisal and organizational justice-considered practices to job satisfaction and work performance.