In this paper, we report the findings of a meta-analysis investigating the relationship between emotional intelligence (EI) and constructive conflict management, and the moderational role of leadership position and age. A total of 20 studies yielding 280 effect sizes and involving 5,175 participants were examined. The results supported the hypothesis that EI is positively associated with constructive conflict management, and this relationship was stronger for subordinates than leaders. Contrary to our predictions, age was not a significant moderator. The limitations and implications are discussed in terms of psychometric issues, use of EI in leadership development and facilitation of problem solving, and for the further development of a constructive organizational culture.

http://journals.sagepub.com/doi/pdf/10.1177/1368430212439907

A meta-analytical review of the relationship between emotional intelligence and leaders’ constructive conflict management

textIn this paper we consider a single-product, single-echelon production and inventory system with product returns, product remanufacturing, and product disposal. For this system we consider three different procurement and inventory

Product remanufacturing and disposal: A numerical comparison of alternative control strategies

Positioning for quality managing for total quality - focusing on product, focusing on process, focusing on responsiveness a look backward, a look forward.

OM-companion to production and operations management : total quality and responsiveness

Gain a sound conceptual understanding of the role that management science plays in the decision-making process with the latest edition of the book that has defined today's management science course: Anderson/Sweeney/Williams/Camm/Martin's AN INTRODUCTION TO MANAGEMENT SCIENCE: QUANTITATIVE APPROACHES TO DECISION MAKING, REVISED 13th Edition. The trusted market leader for more than two decades, the new edition now prepares readers for success with the latest developments in Microsoft Office Excel 2010, including data sets, applications and screen visuals throughout that reflect Excel 2010. Readers learn from the book's proven applications-oriented approach, powerful examples, and problem-scenario approach that introduces each quantitative technique within an applications setting. Readers can get a copy of LINGO software and Excel add-ins with the book's online content. A copy of the popular Microsoft Project Professional 2010 accompanies the book on CD.

Study guide to accompany an introduction to management science : quantitative approaches to decision making

Aim: It is very important to understand the individuals correctly in the health care and treatment, so it is particularly desirable to have communication skills and abilities of nurses to work in psychiatric clinics. The study was designed to identify the relationship between emotional intelligence and communication skills of nurses working in psychiatry clinics.
Method: The study was conducted with 51 nurses working in the psychiatry clinics of 5 university training hospitals in Ankara province and who complied with the study criteria. The data were obtained with the “communication skills inventory (CSI)” and “emotional intelligence scale (EIS)’’. Frequency analysis, arithmetic mean, the pearson correlation test, one-way analysis of variance and t test for independent groups were used in the statistical analysis of the data.
Result: It was found that the age and educational status of the nurses were variables that predicted the emotional intelligence and communication skills while the working duration in the clinic variable only predicted the communication skills. Nurses with high mean EIS scores were found to have high mean CSI scores as well. We can say that awareness regarding emotional intelligence was higher in nurses who showed healthy communication skills.
Conclusion: Understanding humans and their behavior requires a special skill. This study has reached its objective in terms of determining the occupational profiles of nurses working in psychiatry clinics of Ankara province in Turkey. Similar studies being conducted not only for nurses but also for the other members of the treatment team working in internal and surgical clinics will contribute to the self-understanding of professionals who need to possess the skill of understanding and helping others.

Relationship between emotional intelligence and communicationskills in nurses working in psychiatry clinics: a multicenter study -

Hizla degisen kosullar altinda yasayan tum insanlar surekli olarak belirsizlik ve degisimlerle karsikarsiya kalmaktadir. Farkliozelliklere sahip bireylerin bu kosullar altinda etkilesim halinde olmalaribireyler arasinda catismalara yol acmaktadir. Catismalarin etkin olarak yonetilmesi ise cesitli duygusal becerilere sahip olunmasinigerektirmektedir. Duygusal zeka ve catisma yonetimi stratejilerinin ele alindigibu calismanin amaci; bireylerin duygusal zeka boyutlarive kullandiklari catisma yonetimi stratejileri arasindaki iliskilerin saptanmasive incelenmesidir. Bu dogrultuda calismada oncelikle duygusal zeka ve catisma yonetimi ele alinmakta; uygulama bolumunde ise ele alinan ornek hakkinda bilgi verilmekte, calismanin metodolojisi ve hipotezleri ortaya konmakta ve bu hipotezleri test etmeye yonelik analizler gerceklestirilmektedir.

/pdf/duygusal-zeka-ve-catisma-yonetimi-stratejileri-arasindaki-264xbr4cis.pdf

Duygusal zeka ve çatişma yöneti̇mi̇ strateji̇leri̇ arasindaki̇ i̇li̇şki̇leri̇n i̇ncelenmesi̇: üni̇versi̇tede çalişan akademi̇k ve i̇dari̇personel üzeri̇ne uygulama

Organizations hold a large amount of inventory to meet demand that would arise in the future. They meet customer needs more effectively by controlling less amount of inventory that classified according to their priority levels. In the classical ABC analysis used to classify inventory items according to their priority levels, the money value obtained by multiplying the price and quantity of the inventory item is taken into account. However in the ABC analysis performed by using the Analytical Hierarchy Process, to classify the inventory items according to their priority levels, multiple criteria inventory classification is realized by considering two or more qualitative and quantitative criteria and it is provided for the organizations to develop more effective inventory plans.

/pdf/cok-kriterli-envanter-siniflandirmasinda-analitik-hiyerarsi-20oipbdv72.pdf

Çok kri̇terli̇ envanter siniflandirmasinda, anali̇ti̇k hi̇yerarşi̇ süreci̇ anali̇zi̇ni̇n uygulanmasi

/pdf/belediyelerde-hizmet-yeterliliginin-ve-hizmet-kalitesinin-19mk71ves9.pdf

Belediyelerde Hizmet Yeterliliğinin ve Hizmet Kalitesinin Artırılmasını Etkileyen Faktörlerin Analizi: İzmir Karşıyaka Belediyesinde Uygulama

Faydayi on planda tutan isletmeler, gecmis deneyimlerinden yararlanarak kendilerine uzun vadede basariyi getirecek olan bazi gercekci hedefler koymak zorundadir. Bu hedefleri koyarken karsilasilacak bircok belirsizlik ve isletmelerin goz onunde bulundurmasi gereken bircok kisit vardir. Iste bu belirsizlik ortaminda isletmenin koydugu gercekci hedefleri doyuma ulastirmasi ve bu bilgiler isiginda gelecegini sekillendirmesi gerekmektedir. Bu da Cok Amacli Karar Verme (CAKV) metotlarindan Hedef Programlama ile mumkundur. Bu calismada otomotiv yedek parca sektorunde faaliyet gosteren bir isletmenin yeniden uretim sistemi urun portfoyunden, uc urun icin uc donemlik stok kontrol politikasi hedef programlama ile modellenmis ve cozulmustur. Hedef Programlama modelinin amac fonksiyonu katsayilari hesaplanirken Cok Nitelikli Karar Verme (CNKV) metotlarindan Analitik Hiyerarsi Prosesi (AHP) kullanilmistir. Onerilen modeldeki bes ana hedeften uc tanesi (toplam stoklama maliyetini minimize etme hedefi, net kari maksimize etme hedefi ve fazla mesai ile gerceklestirilen uretim maliyetini minimize etme hedefi) herhangi bir pozitif veya negatif sapma meydana gelmeden basarilmistir. Iki hedefte (donemlik stoklama kapasitesini asmama hedefi ve donemlik urun talebini karsilama hedefi) ise pozitif veya negatif sapmalar meydana gelmistir. Fakat genel olarak bircok hedefini basariyla doyuma ulastiran isletme kismen basarili bir seyir izlemektedir. Ayrica bu calismada onerilen hedef programlama modeli isletmenin stok kontrol politikasi hedeflerini basarili br sekilde doyuma ulastirmistir. Cozum sonucunda ulasilan degerler ile isletmenin kendisine koydugu hedefler karsilastirilarak yorumlanmistir.

/pdf/hedef-programlama-ve-analitik-hiyerarsi-prosesi-ahp-ile-455rg9lyli.pdf

Hedef programlama ve analitik hiyerarşi prosesi (ahp) ile yeniden üretim sistemlerinin stok kontrolünün incelenmesi

Dünya klasmanında üretim için performans kriterleri analizi

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