Consumer behaviour i

Bank dan lembaga keuangan lainnya

Penelitian studi literatur ini membahas tentang peran inovasi dalam meningkatkan daya saing ekonomi. Tujuan dari penelitian ini adalah untuk mengidentifikasi peran inovasi dalam meningkatkan daya saing ekonomi dari perspektif internasional hingga nasional, serta tantangan-tantangan yang terkait dengan penerapan inovasi dalam meningkatkan daya saing ekonomi. Dalam penelitian ini, metode yang digunakan adalah studi literatur dengan mengumpulkan data dari sumber-sumber yang relevan di Indonesia maupun internasional. Berdasarkan hasil penelitian, inovasi dapat memberikan kontribusi yang signifikan dalam meningkatkan daya saing ekonomi. Berbagai studi menunjukkan bahwa inovasi dapat meningkatkan produktivitas, efisiensi, dan kualitas produk, serta membuka peluang baru untuk menciptakan pasar yang lebih luas dan mengurangi biaya produksi. Namun, implementasi inovasi juga dihadapkan pada berbagai tantangan, seperti keterbatasan sumber daya, kebijakan yang tidak mendukung, kurangnya investasi dalam riset dan pengembangan, serta kurangnya kesadaran akan pentingnya inovasi. Oleh karena itu, untuk meningkatkan daya saing ekonomi melalui inovasi, perlu adanya dukungan dari berbagai pihak, termasuk pemerintah, institusi pendidikan, sektor swasta, dan masyarakat umum. Pemerintah perlu menciptakan kebijakan yang mendukung pengembangan inovasi, meningkatkan akses terhadap sumber daya, serta meningkatkan dukungan untuk riset dan pengembangan. Institusi pendidikan perlu mempersiapkan tenaga kerja yang memiliki keterampilan dan pengetahuan untuk mengembangkan inovasi. Sektor swasta perlu berinvestasi dalam riset dan pengembangan serta memperhatikan inovasi sebagai strategi bisnis. Masyarakat umum perlu meningkatkan kesadaran akan pentingnya inovasi dan berperan aktif dalam mendukung pengembangan inovasi. 
 

/pdf/peningkatan-daya-saing-ekonomi-melalui-peranan-inovasi-ie6x5kiv.pdf

Peningkatan Daya Saing Ekonomi melalui peranan Inovasi

zakat pada BAZNAS saat ini dengan dijabarkan dalam model Business Model Canvas (BMC) adalah mencakup sembilan elemen BMC; muzakki yang membayarkan zakatnya ke BAZNAS mencakup muzakki individu dan muzakki perusahaan. BAZNAS memberikan kepada para muzakki kartu muzakki  yang disebut Nomor Pokok Wajib Zakat (NPWZ). Terdapat konter khusus untuk menerima zakat. Layanan muzakki pada BAZNAS juga memungkinkan bagi muzakki untuk melakukan konsultasi mengenai zakat. Dana zakat yang terhimpun adalah dana amanah yang bukan menjadi miliknya. Sehingga pengelolaannya harus disesuaikan dengan ketentuan yang telah ada dalam syariah. Strategi penghimpunan zakat pada BAZNAS meliputi peningkatan kerja sama dengan berbagai instansi swasta dan pemerintah termasuk dengan mengadakan berbagai seminar dan workshop mengenai zakat. BAZNAS juga dapat menyalurkan beasiswa kepada perguruan tinggi khususnya pada prodi zakat. Disamping itu, konter layanan zakat perlu ditambah di berbagai lokasi strategi. BAZNAS juga dapat menjaring muzakki dari kalangan petani. BAZNAS dituntut untuk mengembangkan ICT dalam pengelolaan zakatnya.

/pdf/analisis-strategi-penghimpunan-zakat-dengan-pendekatan-37kvu9h4t3.pdf

Analisis strategi penghimpunan zakat dengan pendekatan business model canvas


Purpose
The purpose of this study is to investigate the moderation effects of religiosity in the relationship between service quality (SQ), customer satisfaction (CS), relationship quality (RQ) and Islamic banking (IB) loyalty in a non-Islamic country.


Design/methodology/approach
This study used a quantitative approach and a cross-sectional research design. The data was collected by a closed-ended questionnaire from a systematic sample of 267 customers of full-fledged Islamic banks in Tanzania. Structural equation modeling and regression analysis techniques were used to analyze the data.


Findings
Results indicate that religiosity is a significant (p < 0.05) moderator of the relationship between SQ and loyalty (β = 0.176), and between CS and loyalty (β = 0.263). However, religiosity sharpens the impact of CS on loyalty (β increases from 0.170 to 0.263, p < 0.05) and does not sharpen the impact of SQ on loyalty (β decreases from 0.338 to 0.176, p < 0.05). The results further indicate that religiosity is not a significant moderator (p > 0.05) in the link between RQ and loyalty (β = −0.112).


Research limitations/implications
This study used only full-fledged Islamic banks in Tanzania. Therefore, future research could be undertaken by including conventional banks that have introduced an IB window.


Practical implications
To build and maintain a loyal customer base, Islamic banks should take advantage of religiosity by providing a wide range of Sharia-based products and services that truly distinguish them from conventional banks. Accordingly, policymakers should establish an appropriate legal framework to enable Islamic banks to leverage religiosity to sharpen the impact of CS on loyalty and hence maintain loyalty in non-Islamic countries like Tanzania.


Originality/value
This study proposes and validates the theoretical model of loyalty in IB by showing the role of religiosity as a moderator in a non-Islamic country. This knowledge strengthens the overall understanding of loyalty in IB. To the best of the authors’ knowledge, this study is the first to examine the moderation effects of religiosity in the link between RQ and loyalty, and thus between SQ, CS, RQ and loyalty in a single study.


Determinants of customer loyalty in Islamic banking: the role of religiosity

Abstrack -  PT. Pijar Sukma is a furniture industry company, located in Jepara, Central Java. PT. Pijar Sukma is having problems that customer order requests cannot be fulfilled according to production targets. So companies need tools that can measure performance. This research uses the performance prism method which involves stakeholders so that they can form the sides of the prism, namely satisfaction, contribution, strategy, process, and capability. From these methods used to compile key performance indicators (KPIs), 30 KPIs were produced based on satisfaction and contributions in the design that had been prepared, there were 10 strategic KPIs, 10 process KPIs, and 10 capability KPIs that were weighted through the analytical hierarchy process (AHP) method, then scored using the analytical hierarchy process (AHP) method. OMAX to provide an actual value with a score of 1-10 on each KPI and the traffic light system as a color assignment, namely green means very good / the target is maximally appropriate, yellow is quite good / the target has not reached the maximum, and red means bad / the target has not been maximized . The results of the processing and calculation show that the company's performance index value of 2.836 is categorized as red with an actual value of 3.00, meaning the company has achieved the performance measurement plan but has not reached the set target so that the company can maintain good performance and make changes to poor performance by improving performance in red. Key words: Key Performance Indicators (KPI), Performance Prism, Analytical Hierarchy Process (AHP), Objective Matrix (OMAX), and Traffic Light System.

http://jurnal.unissula.ac.id/index.php/JAST/article/download/19338/6476

Performance Measurement Analysis Of Pt Pijar Sukma Using Performance Prism, Analytical Hierarchy Process (Ahp), And Objective Matrix (Omax) Methods

Homestay is one of the supporting elements of the West Sumatra tourism sector. In its development, the homestay business in West Sumatra has not yet achieved the best performance. The orientation of homestay owners to the market (consumers and competitors) and technology are aspects that are not yet clearly implemented, while these two aspects are needed in achieving business performance. This study aims to determine how market orientation and technology are applied by homestay owners. To achieve this goal, the perceptions of 104 homestay owners were collected through questionnaires distributed online and offline. The collected data was then analyzed descriptively. The results show that homestay owners in West Sumatra have implemented market orientation by making customer satisfaction the main goal of running a business and evaluating it regularly. Homestay owners in West Sumatra are also mutually supportive and responsive to competition. The technology orientation aspect has not been implemented thoroughly, where the homestay owner already understands the benefits of technology for his business but has not been able to fully implement it in his business.

https://jurnal.unmer.ac.id/index.php/jpp/article/download/6672/pdf

Market orientation and technology orientation: an empirical study on homestay business in West Sumatera

The Covid-19 virus has become a global pandemic and gave an adverse impact on various sectors including the financial sector. Islamic Rural Bank (BPRS) as a provider of financial services plays an essential to carry out the function of collecting and distributing funds for the economic development of the community. However, with the spread of the Covid-19 virus, BPRS is obliged to limit its services. This study aimed to investigate empirically the effect of service quality on customer satisfaction of BPRS Bangka Belitung during the Covid-19 period by utilizing the CARTER model consisting by six dimensions (compliance, assurance, reliability, tangibles, empathy, and responsiveness). The research method applied is the quantitative method using Multiple Regression Analysis as the technique of data analysis. Data was collected by distributing questionnaires and applying the Likert Scale as a variable measurement scale. A total of 77 questionnaires were collected using the purposive sampling technique with the characteristics of the respondents, namely customers who had used the services of BPRS Bangka Belitung during the Covid-19 pandemic. The results indicating that the dimensions of compliance and responsiveness influence significantly customer satisfaction during the Covid-19 pandemic, while the other dimensions show no significant effect on customer satisfaction.

/pdf/the-influence-of-service-quality-on-customer-satisfaction-in-1twg2b3a.pdf

The Influence of Service Quality on Customer Satisfaction in Islamic Rural Banks during the Covid-19 Pandemic: A CARTER Model

This is a qualitative research focusing on answering the research question, “What kinds of error occur on sentence construction by using Grammar Translation Method to the first semester students of Arabic Education Study Program at Datokarama State Islamic University Palu?” The participants of this research are thirty two first semester students of Arabic Education Study Program at Datokarama State Islamic University Palu. The instrument of the research is a document analysis of a hundred Indonesian sentences translated into English. The result of this research shows that there are five types of error occurred: (1) omission; (2) addition; (3) misformation; (4) misorder; and (5) word misuse. Omission errors can be found on the article for the singular nouns, -s/-es ending for plural marker of nouns, to be in nominal sentences, measured quantities for uncountable nouns, and –s/-es ending for verbs in simple present tense. When the mother tongue interferes the sentence construction, the addition errors then took place. Misformation errors occurred on the use of demonstrative determiners, subject-verb agreement in present perfect tense as well as in nominal sentences. Misorder errors can be showed on the word order of present perfect tense. Word misuse errors occurred when the participants translated the sentences one word by one word literally while the vocabulary is not sufficient

/pdf/error-analysis-on-sentence-construction-by-using-grammar-16psn47e.pdf

Error analysis on sentence construction by using grammar translation method to the first semester students of arabic education study program at datokarama state islamic university palu

Social media platform has become one of the main attributes for teaching and learning. One of those digital platforms widely used is YouTube. YouTube functions not only as a social media for interacting with the world, but also as a teaching media for delivering material. This research is conducted to gain more information related to the use of YouTube in teaching and learning. The research question was, “How was the use of YouTube in delivering English class to the first semester students of Islamic Education Management Study Program at Datokarama State Islamic University Palu?” This is a case study in qualitative research. The instruments applied in this research were observation which was conducted as many as six meetings and an interview with eight questions to thirteen first semester students of Islamic Education Management Study Program at Datokarama State Islamic University Palu. The result of this research showed the point of view from the lecturers and the students related to the research question. The lecturers viewed YouTube as one of solutions for solving the problem of delivering distance learning. Explaining material of English via YouTube can be seriously challenging. The lecturers should perform well in front of the camera while delivering the material. From the students’ point of view, YouTube helped them understand the explanation of English material easily. They did not have to download videos and save them in the phone memory. They only needed to click the link and watch the videos in YouTube.

Delivering english class through youtube to the first semester students of islamic education management study program at datokarama state islamic university palu

Handle everyday research tasks with reliable, citation-backed results

Your personal Research Agent to handle research tasks with citation-backed results

Popular Tasks used by Researchers

How can I help with your research?

Meet SciSpace

Get more enhanced response by uploading the PDFs you want me to reference.

No relevant PDFs in your library

SciSpace is the AI research assistant for academics. Run systematic literature reviews on 280M+ papers, and write papers with cited sources. Trusted by 1M+ students, PhDs & researchers.

SciSpace | AI for Research

Analyze PDFs

Code & Manuscripts

Funding & Grants

Literature & Patents

Medical & Clinical Data

Systematic Review

Visualize & Present

Web & Data

Build a Google Scholar-like website for your research.

Build a website

Create charts and images for your research

Create a Chart

Write a paper for submission to a journal

Draft a manuscript

Patent Search

Design eye-catching scientific posters in minutes.

Scientific Poster Generation

Systematic Literature Review

One task is running at the moment. Your messages will be shown right after.

Drag and drop or click here to browse

Loved by <highlight>1 million+</highlight> researchers

Extract a list of specific topics and their sources from unstructured text

Topics

Compare and analyze relevant papers that matches with your search

Papers

Get insights from PDFs and bookmarked papers from your library

My library

Recent searches

Try searching for:

Catch AI-generated content in scholarly and non-scholarly content

{ai} Detector

Ai Writer

Get PDF Summaries, highlighted text explanations 

Chat with PDF

Effortlessly create in-text citations and bibliographies in APA and 2,500 other formats

Citation generator

Get explanations, summaries, and answers on academic papers

Ease up your research workflow with {scispace}'s cohort of exciting AI tools

Elevate your academic writing skills and convey your ideas the way you want

Paraphraser

Explore our range of reading and writing tools

Your file is being prepared and should be ready in a few minutes. If it's a large file, it might take a bit longer. You can close this window, and we'll email you the file when it's done.

You have reached a maximum limit of <strong>{limit}</strong> columns in the table. Remove at least <strong>1</strong> column to add or create another one.

Afifah Afifah

Author Tools

Chat about Author