Software Engineering (SE) researchers are increasingly paying attention to organizational and human factors. Rather than focusing only on variables that can be directly measured, such as lines of code, SE research studies now also consider unobservable variables, such as organizational culture and trust. To measure such latent variables, SE scholars have adopted Partial Least Squares Structural Equation Modeling (PLS-SEM), which is one member of the larger SEM family of statistical analysis techniques. As the SE field is facing the introduction of new methods such as PLS-SEM, a key issue is that not much is known about how to evaluate such studies. To help SE researchers learn about PLS-SEM, we draw on the latest methodological literature on PLS-SEM to synthesize an introduction. Further, we conducted a survey of PLS-SEM studies in the SE literature and evaluated those based on recommended guidelines.

https://dl.acm.org/doi/pdf/10.1145/3447580

PLS-SEM for Software Engineering Research: An Introduction and Survey

Purpose




Post-merger integration (PMI) has received much attention in recent years due to an increasing number of merger and acquisitions (M&As). Process harmonization plays an important role during the PMI. The purpose of this paper is to find out if there is any methodology available for process harmonization in the PMI phase. From a PMI/M&A perspective, business process management (BPM)/quality management perspective and change management perspective, the existing literature is analyzed.




Design/methodology/approach




A structured literature review covering a wide field of publications in the interface of BPM, quality management and PMI-related publications is used to identify process harmonization methodologies after M&A and disclosing interrogations for future research.




Findings




There is hardly any connection found between PMI and business process harmonization in literature. While information technology/systems integration in PMI is researched in various publications, a special methodology or integration approach tailored for business processes and management systems is not available despite numerous literatures on PMI, BPM, quality management and change management. Nonetheless, these articles contain relevant recommendations as a part of the big picture. So here lies the optimal starting point for future research.




Research limitations/implications




Although this literature review has regarded publications of numerous databases, limitations might follow the selective citation due to thousands of articles in the field of M&A, PMI, BPM and quality management. Further, process harmonization and standardization have been regarded in largely as synonyms.




Originality/value




To the best of the authors’ knowledge, no systematic literature review in this interface has been previously published.

Methodologies for process harmonization in the post-merger integration phase: A literature review

Scenario-based process querying for compliance, reuse, and standardization

Abstract ‘Business Process Standardization’ (BPS) is a practice intended to achieve consistency across underlying organizational processes, in support of service-delivery excellence and optimization of costs and benefits. Given the growing importance of BPS, there is need in both research and practice for clearer conceptual understanding of the notion. Following a systematic literature review approach, prior work on Business Process Standardization is synthesized and extended using tool-supported qualitative data analysis techniques, to derive an evidence-based, holistic conceptualization of BPS. We distil seven stages of BPS execution, propose a refined definition for BPS, and identify measures that gauge the several conceptual themes of BPS. The findings provide solid theoretical foundations, and practicable guidelines for future BPS researchers and practitioners. 

https://link.springer.com/content/pdf/10.1007/s41471-023-00158-y.pdf

Conceptualizing Business Process Standardization: A Review and Synthesis

ContextMany large organizations juggle an application portfolio that contains different applications that fulfill similar tasks in the organization. In an effort to reduce operating costs, they are attempting to consolidate such applications. Before consolidating applications, the work that is done with these applications must be harmonized. This is also known as process harmonization. ObjectiveThe increased interest in process harmonization calls for measures to quantify the extent to which processes have been harmonized. These measures should also uncover the factors that are of interest when harmonizing processes. Currently, such measures do not exist. Therefore, this study develops and validates a measurement model to quantify the level of process harmonization in an organization. MethodThe measurement model was developed by means of a literature study and structured interviews. Subsequently, it was validated through a survey, using factor analysis and correlations with known related constructs. ResultsAs a result, a valid and reliable measurement model was developed. The factors that are found to constitute process harmonization are: the technical design of the business process and its data, the resources that execute the process, and the information systems that are used in the process. In addition, strong correlations were found between process harmonization and process standardization and between process complexity and process harmonization. ConclusionThe measurement model can be used by practitioners, because it shows them the factors that must be taken into account when harmonizing processes, and because it provides them with a means to quantify the extent to which they succeeded in harmonizing their processes. At the same time, it can be used by researchers to conduct further empirical research in the area of process harmonization.

/pdf/measures-of-process-harmonization-4qjgzauy5b.pdf

Measures of process harmonization

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Measures of process harmonization